Privacy Policy

Last updated: September 24, 2025

1. Data Controller

Kleap Technologies SA
Rue Marconi 19
1920 Martigny, Valais
Switzerland
Email: support@robot-speed.com
Commercial Register: CHE-238.021.052

2. Data We Collect

2.1 Personal Data You Provide

• Account Information: Name, email address, company name
• Payment Information: Processed via Stripe (we don't store card details)
• Website Information: Domain names, website URLs, keywords, business descriptions
• Platform Credentials: OAuth tokens for WordPress, Wix, Kleap (encrypted)
• Content Preferences: Target audience, tone, language preferences
• Communication Data: Support tickets, emails, feedback

2.2 Automatically Collected Data

• Usage Data: Features used, content generated, publishing frequency
• Technical Data: IP address, browser type, device information, operating system
• Cookies: Session cookies, preference cookies, analytics cookies
• Log Data: Server logs, error reports, performance metrics

2.3 AI-Generated Content Data

• Input Data: Keywords, topics, content briefs you provide
• Output Data: Generated articles, titles, meta descriptions
• Performance Data: SEO scores, publishing success rates

3. Legal Basis for Processing

We process your data based on:

• Contract Performance: To provide the RobotSpeed service you subscribed to
• Legitimate Interests: To improve our service, prevent fraud, ensure security
• Legal Obligations: To comply with Swiss law, tax requirements, legal requests
• Consent: For marketing communications and optional features

4. How We Use Your Data

4.1 Service Provision

• Generate and optimize SEO content
• Publish content to your connected platforms
• Manage backlink exchanges
• Process payments and subscriptions
• Provide customer support

4.2 Service Improvement

• Analyze usage patterns to enhance features
• Train and improve AI models (using anonymized data only)
• Debug and fix technical issues
• Develop new features based on user needs

4.3 Communication

• Send service notifications and updates
• Respond to support requests
• Send marketing communications (with consent)
• Notify about security or legal matters

5. Data Sharing and Disclosure

5.1 Service Providers

We share data with essential service providers:

• Stripe: Payment processing (PCI-DSS compliant)
• Supabase: Database and authentication (SOC 2 Type II certified)
• OpenAI: AI content generation (data retention limited)
• Resend: Email delivery service
• Vercel: Hosting and infrastructure
• Sentry: Error tracking and monitoring

5.2 Platform Integrations

When you connect platforms (WordPress, Wix, Kleap), we share only the minimum necessary data to publish your content. We use OAuth where possible to avoid storing passwords.

5.3 Legal Requirements

We may disclose data if required by Swiss law, court order, or to protect our legal rights, prevent fraud, or ensure platform security.

5.4 Business Transfers

In case of merger, acquisition, or sale of assets, your data may be transferred. We will notify you before any transfer that results in different privacy practices.

6. Data Security

We implement robust security measures including:

• Encryption: TLS/SSL for data in transit, AES-256 for data at rest
• Access Controls: Role-based access, multi-factor authentication
• Infrastructure: Secure cloud hosting with SOC 2 compliance
• Monitoring: 24/7 security monitoring and intrusion detection
• Incident Response: Defined procedures for security incidents
• Regular Audits: Security assessments and penetration testing

7. Data Retention

We retain your data as follows:

• Account Data: Duration of subscription plus 30 days
• Generated Content: Until you delete it or 90 days after account closure
• Payment Records: 7 years (Swiss tax law requirement)
• Support Communications: 2 years after resolution
• Analytics Data: 13 months
• Security Logs: 6 months

8. Your Rights Under Swiss Law and GDPR

You have the following rights regarding your personal data:

To exercise these rights, contact us at support@robot-speed.com. We will respond within 30 days. You also have the right to lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC).

9. International Data Transfers

Your data is primarily stored in Switzerland and the European Economic Area (EEA). When we transfer data outside Switzerland/EEA, we ensure appropriate safeguards:

• Standard Contractual Clauses (SCCs) approved by the Swiss FDPIC
• Adequacy decisions by Swiss or EU authorities
• Your explicit consent for specific transfers

10. Cookies and Tracking

10.1 Essential Cookies

Required for service functionality (authentication, security, preferences)

10.2 Analytics Cookies

Help us understand usage patterns (can be disabled in settings)

10.3 Marketing Cookies

Used for remarketing (only with your consent)

You can manage cookie preferences in your browser settings or through our cookie consent banner.

11. Children's Privacy

RobotSpeed is not intended for users under 16 years of age. We do not knowingly collect data from children. If we become aware of such collection, we will immediately delete the data.

12. AI and Machine Learning

We use AI to generate content. Important considerations:

• Your prompts and content briefs are processed by OpenAI's GPT models
• Generated content is unique to your account and not shared
• We don't use your content to train AI models without explicit consent
• You retain ownership of generated content
• We anonymize data before any aggregate analysis

13. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing any personal information.

14. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of material changes via email at least 30 days before they take effect. Continued use after changes constitutes acceptance.

15. Data Protection Officer

For privacy concerns or to exercise your rights, contact our Data Protection Officer:

16. Supervisory Authority

You have the right to lodge a complaint with:

This Privacy Policy was last reviewed by our legal team and is effective as of the date stated above.